fc178 Privacy Policy – How Your Personal Data Is Handled

When you register and use the fc178 platform, we collect certain personal information that is necessary to operate your account and provide our services to players in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals. We also collect technical data such as your device type, browser, IP address, and session activity logs to help us maintain platform security and improve your experience. Identity verification documents may be requested in line with our regulatory obligations, and these are stored securely with access limited to authorised personnel only. We do not collect any personal information beyond what is reasonably necessary for the purposes described in this policy.

The personal information we collect is used primarily to create and manage your fc178 account, process your deposits and withdrawals in Philippine pesos (PHP), and verify your identity as required by applicable regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies — we do not send unsolicited marketing messages without your consent. Session and device data helps us detect suspicious activity, prevent fraud, and ensure that our platform remains safe and fair for all players across the Philippines. We may also use aggregated, anonymised data to analyse platform performance and improve the overall gaming experience. Your information is never used to make automated decisions that would significantly affect your account without human review.

fc178 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary and under strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other competent bodies in the Philippines if required by law or to protect the integrity of our platform. Any third-party partners we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable data protection standards. We will notify you of any material changes to how your data is shared, where it is lawful and practical to do so.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the fc178 platform is encrypted using industry-standard protocols, and sensitive account information is stored in secured, access-controlled environments. Our team conducts regular security reviews and monitors platform activity to identify and respond to potential threats promptly. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable legal requirements. We encourage you to also take steps to protect your own account by using a strong, unique password and enabling any available security features.

As a player based in the Philippines, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete your data where it is no longer necessary for the purposes for which it was collected. You may also object to certain types of processing or request that we restrict how we use your data in specific circumstances. To exercise any of these rights, simply contact our support team at [email protected] with your request, and we will respond within a reasonable timeframe. Please note that some requests may be subject to legal or regulatory limitations — for example, we may be required to retain certain records for compliance purposes even after account closure. We are committed to handling all data rights requests fairly, transparently, and without undue delay.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations. Transaction records, identity verification documents, and account activity logs may be kept for a minimum period as required by applicable Philippine regulations governing online gaming platforms. Once the retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it. If you request account closure, we will begin the data retention review process and inform you of the applicable retention periods that apply to your records. We do not retain personal data beyond what is necessary or legally required.

This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make material changes, we will notify you through a notice on the platform or via the email address associated with your account, giving you the opportunity to review the updated policy before it takes effect. Your continued use of the fc178 platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always informed about how your data is being handled. If you have any questions about this Privacy Policy or how your data is used, please contact us at [email protected] or visit our FAQ page for additional guidance.